Transforming Customs ComplianceThrough AI and Expertise
We're on a mission to help businesses avoid costly customs errors by combining cutting-edge AI technology with the validation of licensed customs professionals.
The MyCustomsInfo® Difference
At MyCustomsInfo®, we believe global trade compliance shouldn't be a barrier to growth. That's why we've built the only platform that combines cutting-edge AI technology with the invaluable expertise of licensed customs brokers across multiple customs authorities.
Unlike single-market software tools or traditional consultancies, we offer a truly global solution. Whether you're navigating customs requirements in the UK, EU, North America, Australia, or Singapore, MyCustomsInfo® provides consistent, accurate, and actionable compliance insights.
As a proud partner of the Chartered Institute of Export & International Trade, we are committed to setting the standard for customs compliance solutions worldwide. Our hybrid approach delivers both the efficiency of AI-powered analysis and the accountability of human expert validation—giving you speed, accuracy, and peace of mind.
MyCustomsInfo® is delivered to clients through a global network of authorised partner companies — customs consultancies and trade advisory firms with deep local market knowledge. Partners resell and operate the platform in their jurisdictions, tailoring the experience to local customs authority requirements and data governance obligations. This model ensures clients receive both leading technology and expert local compliance support, in every market they operate in.
Global Coverage
UK, EU, North America, Australia, and Singapore — all in one platform
Expert Validated
Every finding reviewed by licensed customs brokers
IOE&IT Partnership
Backed by institutional credibility
Our Story
MyCustomsInfo® was born from frustration. Our founders, experienced customs brokers and compliance professionals, saw companies repeatedly penalized for preventable declaration errors.
Traditional auditing methods were too slow, too expensive, and often missed critical issues. Manual reviews took weeks and cost thousands of pounds per audit, making comprehensive compliance checking impractical for most businesses.
We knew there had to be a better way. By combining AI technology with expert human validation, we created a platform that delivers accurate, defensible audit results in just 48 hours – at a fraction of traditional costs.
Today, we're proud to protect 250+ companies worldwide from customs penalties, having audited over 125,000 declarations and recovered millions in overpayments.
Our Mission
To make comprehensive customs compliance accessible and affordable for every business engaged in international trade, preventing costly errors before they become penalties.
Our Vision
A world where customs compliance is a competitive advantage, not a burden – where businesses can trade internationally with confidence, knowing every declaration is accurate and defensible.
Our Values
The principles that guide everything we do
Accuracy & Integrity
We never compromise on the quality of our findings. Every result is validated by licensed customs brokers.
Client Success
Your success is our success. We measure ourselves by the penalties prevented and errors caught.
Innovation
We continuously evolve our AI technology to stay ahead of changing regulations and compliance requirements.
Partnership
We work alongside you as trusted advisors, not just service providers.
Our Journey
Key milestones in our growth and innovation
Founded
MyCustomsInfo® was founded by customs compliance professionals who saw the need for better auditing tools.
AI Platform Launch
Launched our proprietary AI-powered customs declaration auditing platform with expert validation.
Training Insights
Introduced industry-first training needs identification feature to help teams prevent future errors.
Global Expansion
Expanded services to cover EU, UK, and US customs regulations with a growing international client base.
125K Audits
Reached milestone of 125,000+ declarations audited with 99.2% accuracy rate.
MyCustomsInfo 2.0
Next-generation platform release with enhanced AI capabilities, expanded global coverage, and advanced automation features.
Working with Investors and Strategic Partners
MyCustomsInfo® is expanding its global authorised partner network and is open to conversations with investors aligned to the customs technology and trade compliance space. If you're interested in a partnership discussion or reviewing our investor materials, we'd be glad to hear from you.